Someone who knows you.
Personal guidance for the little questions that come up between visits.
Familiar help. Clear explanations.Ongoing help with John
A little help.
More often.
A familiar person to turn to, practical guides to revisit, and a community to learn with.
Ask about ongoing helpTell John what you need. Support and pricing are agreed with you personally.
A familiar helping hand
Support that fits everyday life.
02 / LEARN
Useful steps, always nearby.
Simple guides in one easy-to-find member area.
Try the guides
03 / CONNECT
A place to ask & share.
Learn alongside people with everyday technology questions.
Visit the communityNeed help now? Home visits are available without a membership.
Arrange a visitA few useful details
Your questions,
answered.
Tell John what would make your everyday technology easier.
Email JohnHow do I arrange ongoing help?
Send an ongoing-support request below. John will contact you to discuss what you need, the rate, and the terms. Your request does not create a paid subscription.
How much will it cost?
John agrees the price and any ongoing arrangement with you before work begins. No payment is taken through this website.
Are home visits included?
Home visits are arranged separately unless you and John agree otherwise. Discuss the work, location, and hourly rate before your visit.
Do I need an ongoing plan to get help?
No. You can call or email John about setup, troubleshooting, or lessons at home without a membership.
Can I use the guides and community?
Yes. The guides are available to read. Sign in to save your favorites, ask a community question, and see your appointments. John reviews new community posts before publishing them.
Let’s find what works for you
A little help,
more often.
Tell John what you have in mind. He’ll contact you to work out the details.